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Support
Frequently Asked Questions.
Everything you need to know about QRlogic — clear and to the point.
General
QRlogic is a smart QR code platform that lets you create dynamic QR codes with built-in logic. Redirect users based on location, time, device — fully GDPR-compliant.
Static QR codes are fixed and cannot be changed. Dynamic QR codes let you update the destination URL anytime, track scans and apply smart rules — without reprinting.
Features
Smart Rules let you control who sees what and when. Examples:
– Redirect iOS users to the App Store, Android users to Google Play.
– Show different content based on time of day or location.
– Hide content after a specific date.
– Redirect iOS users to the App Store, Android users to Google Play.
– Show different content based on time of day or location.
– Hide content after a specific date.
You get detailed insights including:
– Total and unique scans by time, location and device
– Real-time scan activity
– Top performing QR codes
– Geographic breakdown with map view
– Total and unique scans by time, location and device
– Real-time scan activity
– Top performing QR codes
– Geographic breakdown with map view
Yes. You can add your logo, customize colors and choose from different styles. Every plan includes full design customization.
You can link to websites, PDFs, images, audio files, phone calls, SMS and more — all from a single QR code.
Privacy & Security
Yes. We do not store personal data or IP addresses. All data is hosted in Germany in ISO-certified data centers. No third-party tracking.
Yes. You can add a passcode gate to any dynamic QR code. Users must enter the correct passcode before being redirected.
Plans & Billing
Yes. The Bronze plan includes a 14-day free trial. After the trial period, your subscription continues automatically unless cancelled beforehand.
All features are included in every plan. The difference is:
– Number of dynamic QR codes (5 / 50 / 150)
– Number of user seats (1 / 5 / 20)
– Unlimited scans on all plans
– Number of dynamic QR codes (5 / 50 / 150)
– Number of user seats (1 / 5 / 20)
– Unlimited scans on all plans
Both options are available. Annual billing saves you approx. 17%.
We accept credit cards and other payment methods via CREEM. All payments are encrypted and secure.
Team
Yes. Depending on your plan you can invite 1 to 20 team members. All members share the same QR code limit and analytics.
The member immediately loses access to your team. They can still use QRlogic by purchasing their own plan.
Support
You can reach us via our contact form. We aim to respond within 24 hours.
Yes. Gold plan users get dedicated onboarding. Custom plan customers receive personal support and integration assistance.